In this section, we discuss IP connectivity between Spider and PC.
The Spider modules and PC need to be on the same subnet to detect each other:
By default, the Spider modules are configured on the 172.0.0.x subnet:
Set your PC IP address to another static IP address on 172.0.0.x:
Open Front-End IP Address Setup Tool (use the Windows search menu).
Select the module(s) and click Set static IP address. Fill in the IP address(es), subnet mask, and gateway as needed.
Consider the following troubleshooting steps if the Spiders cannot be detected
Temporarily disable all other network adapters and only connect one Spider to the PC.
Search for “View Network Connections” in the Start menu and then right-click on all other network adapters to disable them.
If you wish to operate with the other networks turned on, see the below section “Dealing with multiple networks”.
If disabling other adapters is not an option, you can also raise the priority of the Spider network adapter.
Right-click on the Spider network adapter, go to Properties > select “Internet Protocol Version 4 (TCP/IPv4)” > Properties > Advanced, uncheck Automatic metric and set Interface metric to 1 (lower is higher priority)
Check the power adapter of the Spiders. Devices with inadequate power can seem turned on while not functioning properly
Try using a different Ethernet port or a separate USB-to-Ethernet adapter. Check the Ethernet connector lights are blinking to indicate a live connection.
Reset the DNS cache (open Command Prompt and type in “ipconfig /flushdns
” and press Enter
> ipconfig /flushdns
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
If all else fails, individual Spider modules can be reset to:
How to reset IP address:
How to reset firmware and IP address: if the above reset fails, there is a more aggressive reset function for both IP and DSP settings:
If your PC is connected to multiple networks (i.e., Internet, office network), it will have multiple IP addresses.
These multiple networks should not have overlapping IP ranges. Otherwise, our software may look on the wrong network for your Spider.
In the below example, the office network already uses the 172.0.0.x subnet, so the Spiders should be configured to another subnet, such as 10.0.0.x
Open the Command Prompt by typing cmd in your Windows start menu.
Type ipconfig
This will print out a list of all existing office subnets for your PC. The format should look like:
Wireless LAN adapter Wi-Fi: IPv4 Address. . . . . . . . . . . : 172.0.0.100 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 172.0.0.1
For a private network when using the Spider, any combination of IP values between 0.0.0.0 and 255.255.255.255 can be used. Below are some popular IP schemas that are popular in the IT practice:
172.0.0.x subnet
By default, all Spider devices are sent out with static IP addresses starting at 172.0.0.100. We recommend setting your PC to an IP address like 172.0.0.50 for the quickest setup.
10.0.0.x subnet
If your PC is already connected to another network (e.g., office Internet) that uses the 172.0.0.x subnet, consider the 10.0.0.x network.
192.168.1.x subnet