Table of Contents

License Key Errors

If you are having difficulty loading a license key, and see an error mentioning GAC_MSIL or EDM.License.dll:

Try going to C:\Windows\Microsoft.NET\assembly\GAC_MSIL\EDM.License and removing all of the subfolders underneath.

Then re-install EDMTestingSetup.exe and re-open EDM.

Where are my license keys located?

Note: the license keys for the installer are located under:

`C:\ProgramData\Crystal Instruments\EDMLicense`

"Cannot load license key file"

If you encounter the “Cannot load license key file” error in the installer, confirm the followings:

  1. Microsoft Visual C++ 2015-2022 Redistributable has been installed. (Check in Control Panel > Programs > Programs and features)
  2. Check if there is no Common or EDM.License folder (located in C:\Windows\Microsoft.NET\assembly\GAC_MSIL\EDM.License)

If the above two conditions are true, try running .NET framework repair tool: https://www.microsoft.com/en-us/download/confirmation.aspx?id=30135

Double-Click App Does Nothing

Check Documents\EDMLog, if you get this error: 

2024-05-23 12:22:06,646 ERROR - System.IO.FileNotFoundException: Could not load file or assembly 'EDM.License, Version=11.1.8.35, Culture=neutral, PublicKeyToken=e297f9ee8963e529' or one of its dependencies. The system cannot find the file specified.
File name: 'EDM.License, Version=11.1.8.35, Culture=neutral, PublicKeyToken=e297f9ee8963e529'
   at EDM.Startup.Startup.EnterpriseControl(StartupParameters sp, Process instance)
   at EDM.Startup.Startup.StartApp(StartupParameters sp)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

Then you may need to clear the EDM.License folder and reinstall.