https://help.go-ci.com/ 2026-04-09T12:06:25+00:00 https://help.go-ci.com/ https://help.go-ci.com/_media/wiki:logo.png text/html 2026-02-20T16:43:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/accessing-saved-information?rev=1771605820&do=diff Accessing Saved Information Run Folders SIG Files contains information from Save functionality, includes block and frequency domain data REC Files contains information from Recording functionality, includes time domain data. Record destination can be internal to the spider hardware or external to the PC text/html 2023-08-29T21:22:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/atfx-api?rev=1693344159&do=diff How the User’s Software Reads CI Data Files (ATFX API) The Crystal Instruments (CI) ATFX ODS Signal Reader Application Programming Interface (API) consists of 2 Windows Dynamic-Linked Libraries (DLL) providing third-party applications an interface to access the signal data stored in the ASAM Transport Format XML (ATFX) files. text/html 2025-01-31T18:54:55+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/coco?rev=1738349695&do=diff Handheld Signal Analyzer (CoCo) Getting Started Setting up your CoCo for the first time? Go here to receive help on installing EDM and connecting your unit. Check out the Menu Guide to learn about the hard keys on the CoCo device. Training Check out our guides to learn some of the features and capabilities that the CoCo has to offer. text/html 2024-05-21T19:25:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/dsa?rev=1716319501&do=diff Data Acquistion (DSA) Getting Started Refer to the links below to get started on setup: * Important Safety Information * Connecting Your PC to the Spider Front-End * Running EDM * Where is My Data? Training Check out our guides to set up some of the most frequently used tests and learn some of the features and capabilities that the DSA software has to offer. text/html 2024-05-16T21:16:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/edm?rev=1715894168&do=diff EDM Overview EDM (Engineering Data Management) is the desktop software that works with all Crystal Instruments front-end hardware. Getting Started Refer to the links below to get started on setup: Important Safety Information Connecting Your PC to the Spider Front-End Running EDM Where is My Data? How the User’s Software Reads CI Data Files (ATFX API) Appendix: Software Options EDM may include the following software applications based on license key options. text/html 2023-08-31T06:11:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/helpguides?rev=1693462304&do=diff Help Guides List of created help guides. Connecting the CoCo-80X to EDM text/html 2026-02-12T21:25:51+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/pa?rev=1770931551&do=diff Post Analyzer (PA) Getting Started Refer to the links below to get started on setup: * Industry Safety Standards * Running PA * Where is My Data? Training Check out our guides to set up some of the most frequently used tests and learn some of the features and capabilities that the PA software has to offer. text/html 2025-07-15T18:15:27+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/privacy-statement?rev=1752603327&do=diff Privacy Policy This privacy policy applies to the Ruby Mobile app (hereby referred to as “Application”) for mobile devices that was created by Crystal Instruments (hereby referred to as “Service Provider”) as a Free service. This service is intended for use text/html 2024-05-21T19:22:55+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/start?rev=1716319375&do=diff [====== Crystal Instruments ======] Shaker Testing (VCS) [ [[edm:vcs|<image here>]]] Data Acquisition (DSA) [<image here>] Handheld Signal Analyzer (CoCo) [<image here>] text/html 2026-02-12T20:38:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/troubleshooting?rev=1770928709&do=diff CI Tech Support Support Log File Generate Tech Support Log Ribbon Help -> Technical Support -> Create Tech Support Log File Contact customer support Direct Email If preferred reach out directly at Support@go-ci.com and provide relevant information; Product, EDM Version, Serial Number, issues faced, tests run/requirements text/html 2026-02-13T20:44:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/vcs?rev=1771015473&do=diff Vibration Control System (VCS) Getting Started Refer to the links below to get started on setup: * Important Safety Information * Connecting Your PC to the Spider Front-End * Running EDM * Where is My Data? Training Check out our guides to set up some of the most frequently used tests and learn some of the features and capabilities that VCS software has to offer. text/html 2024-12-16T15:07:53+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.go-ci.com/vds?rev=1734361673&do=diff Vibration Diagnosis System (VDS) Getting Started Refer to the links below to get started on setup: * Creating Routes * Setting Up Measurement Entries * Reviewing Data * Loading and Unloading Data from CoCo Training Check out our guides to set up some of the most frequently used tests and learn some of the features and capabilities that the VDS software has to offer.