Checking EDMLog

If EDM is not opening when you double-click it, or if there is a bug in general, it could be for a variety of reasons. We'll need to look at the logs.

If you're able to consistently reproduce this issue, go to Documents\EDMLog, and rename it to something else like Documents\EDMLog2, so that you can move it aside and start producing a fresh set of logs (it's also okay to just delete the folder later).

Then, try opening EDM, and expect it to not succeed.

Go to Documents\EDMLog and check the files, see if any of them have messages. From there, give the message to a software engineer and we can debug it.