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general:ip-connect [2024/01/04 20:32] – kcheng_go-ci.comgeneral:ip-connect [2024/11/06 23:07] (current) – Imported from DOCX szhuge_go-ci.com
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-====== Connecting Your PC to the Spider Front-End ======+===== Connecting the Spider System to the PC =====
  
-===== IP Config Introduction =====+In this section, we discuss IP connectivity between Spider and PC.
  
-You can connect the Spider modules to your PC either through a LAN (Local Area Network) or directly using an Ethernet cable. There is an Ethernet port on the rear of the Spider modules for connection.+When each Spider is shipped, unless the user has requested otherwise, it is set by default to a static IP address starting with **172.0.0.x**
  
-{{ :edm:general:spider_ethernet_port.png?nolink |}}+The IP settings of the Spider can be changed with the **Front-End IP Address Setup Tool** that was installed with EDM. This tool is located in the EDM installation folder. It is called “Front-End IP config.exe”.
  
-Each Spider module supports up to 8 input channels. Multiple Spider modules can be "daisy-chained" in a network configuration to support applications requiring more than 8 channels.+==== Network configuration ====
  
-To detect the Spider module, the PC must be on the same network as the Spider(s). Two IP addresses are "compatible", or on the same network, if the **first three numbers are matching but the fourth number is different**. We strongly recommend our users to set compatible static IP addresses for both their PC and Spider units.+{{general:ip-connect:rid9.png|}}
  
-The **Subnet Mask** should be **255.255.255.0**, and the **Gateway** should be either empty for all devices, or another shared compatible IP address for all devices.+The Spider modules and PC need to be on the same subnet to detect each other:
  
-Below is a sample configuration for a PC connecting to two Spider modules:+  * First three numbers of IP address must match 
 +  * Fourth number must be unique for each device.
  
-{{ :edm:general:example_spider_network_configuration.png?nolink&600 |}}+By default, the Spider modules are configured on the 172.0.0.x subnet:
  
-===== Configuring the Hardware =====+  * **Spider(s) IP address start:** 172.0.0.100 
 +  * **Spider(s) subnet mask:** 255.255.255.0
  
-==== Master or Slave Mode ====+Set your PC IP address to another static IP address on 172.0.0.x:
  
-The M/S switch on the back of each unit is used to control whether it is configured as a Master or a Slave.+  * **PC IP address:** 172.0.0.50 or similar 
 +  * **PC subnet mask:** 255.255.255.0 
 +  * **PC default gateway:** none
  
-For a system with multiple units, exactly one unit should configured as a **master**. All units must be set as **slave**. +==== How to set PC IP address ====
  
-{{ :edm:general:spidermasterslaveswitch.png?100 |}}+{{general:ip-connect:rid11.png|A screenshot of a computer  Description automatically generated}}
  
-==== Power Adapter ====+  - Search for **“View Network Connections”** in the **Start menu** 
 +  - Right-click on the network adapter 
 +  - Click **Properties** 
 +  - Select **“Internet Protocol Version 4 (TCP/IPv4)”** and click **“Properties”** 
 +  - Select **“Use the following IP address:”** 
 +  - Enter IP settings (e.g., 172.0.0.50 / 255.255.255.0)
  
-Connect the power adapter to the power jack on the rear of the device and to an AC power source. The power adapter is an AC to DC converter that accepts 100 – 240 VAC and outputs 15 VDC. The total power consumption is less than 10 watts during full operation.+==== How to set Spider IP address ====
  
-==== Drive and Measurement Inputs ====+Open **Front-End IP Address Setup Tool** (use the Windows search menu).
  
-OUT 1 is the drive channel. Connect it to the input side of shaker power amplifier (if you are using our hardware to control a shaker, skip this step if you are just acquiring data)+{{general:ip-connect:rid12.png|A screenshot of a computer  Description automatically generated}}
  
-{{ :edm:general:spideroutput1.png?75 |}}+Select the module(s) and click **Set static IP address**. Fill in the IP address(es), subnet mask, and gateway as needed. The LED on the Spider will flash for a couple seconds, indicating that the new IP has been assigned.
  
-CH1 – 8 are input channels. Connect these channels to the sensor outputs. +To verify the network connection, use the PING command in the Command Prompt window on the PC. In the Windows Start Menu, select **Run**, type **ping 192.168.0.182**, and press enter. 
  
-{{ :edm:general:spiderchannel12.png?150 |}}+Replace 192.168.0.182 with the configured IP address of the device. 
  
-==== Powering On ====+If it is correctly configured, the **ping** command will receive responses, as shown below.
  
-After the Ethernet cable and power adapter are connected to the Spider, press the Power button on the front of the unit. The LAN LED will illuminate. +{{ general:ip-connect:rid13.png |A screenshot of a computer  Description automatically generated}}
  
-{{ :edm:general:powerbutton.png?150 |}}  +==== Troubleshooting ====
-{{ :edm:general:spider80xpower.png?200 |}}+
  
-  Warning: Never press this button to turn the power off while the controller is running. In the case of emergency, press the Stop button on the front, or use the Abort contact switch connected to the back. +If for some reason the PC does not detect the spider devices or one day the PC no longer detects spider devices despite it used to just yesterday or last week, then there are some initial checks or solutions to try below:
  
-===== IP Setup (Spider) =====+**Disable other networks**
  
-To connect to the Spider, we need to set the PC and Spider to compatible static IP addresses.+Temporarily disable all other network adapters and only connect one Spider to the PC.
  
-To configure the Spider static IP address, open the **Front-End IP Address Setup Tool** that was installed with EDM. This tool is located in the EDM installation folder. Alternatively, it can be searched using the Windows search feature.+{{general:ip-connect:rid14.png|A computer screen shot of a computer connection  Description automatically generated}}
  
-Each connected hardware module will be listed by serial number. To change settings, select a module, enter the desired IP address, subnet mask, and default gateway, and click **Set IP Address**. +Search for **“View Network Connections”** in the **Start menu** and then right-click on all other network adapters to disable them.
  
-{{ :edm:general:changingipaddress1.png?400 |}}{{ :edm:general:changingipaddress2.png?400 |}}+If you wish to operate with the other networks turned on, see the below section “Dealing with multiple networks”.
  
 +**Set network priority**
  
-==== Resetting the Spider ====+If disabling other adapters is not an option, you can also raise the priority of the Spider network adapter.
  
-Sometimes, the Spider device cannot be detected, and we need to reset the Spider back to factory IP conditions.+{{general:ip-connect:rid15.png|A screenshot of a computer  Description automatically generated}}
  
-=== Reset the IP address ===+Right-click on the Spider network adapter, go to **Properties > select “Internet Protocol Version 4 (TCP/IPv4)” > Properties > Advanced**, uncheck **Automatic metric** and set **Interface metric** to 1 (lower is higher priority)
  
-To reset to the factory default IP address of **192.168.1.153** for the Spider-80X: +**Power adapters** 
-  - Press and hold the **//Reset//** button on the back of the unit for 4 seconds.+ 
 +Check the power adapter of the Spiders. Devices with inadequate power can seem turned on while not functioning properly, 
 + 
 +**Check Ethernet ports** 
 + 
 +Try using a different Ethernet port or a separate USB-to-Ethernet adapter. Check the Ethernet connector lights are blinking to indicate a live connection. 
 + 
 +**Reset DNS cache** 
 + 
 +Reset the DNS cache (open **Command Prompt** and type in “''ipconfig /flushdns''” and press **Enter.** 
 + 
 +<code> 
 +> ipconfig /flushdns 
 +Windows IP Configuration 
 +Successfully flushed the DNS Resolver Cache. 
 +</code> 
 + 
 +**Resetting the Spider** 
 + 
 +If all else fails, individual Spider modules can be reset to: 
 + 
 +  * **IP address:** 192.168.1.153 
 +  * **Subnet mask:** 255.255.255.0 
 +  * **Default gateway:** 192.168.1.5 
 + 
 +**How to reset IP address to factory default settings:** 
 + 
 +  - Press and hold the **Reset** pin (you’ll need a paper clip or similar) at the back of the unit for **4-10 seconds** until the internal relays click
  
 For the Spider-81, it is recommended to use the front panel LCD and menu buttons to make changes to the IP settings. For the Spider-81, it is recommended to use the front panel LCD and menu buttons to make changes to the IP settings.
  
-=== Reset the Firmware and IP address ===+**How to reset firmware and IP address:** if the above reset fails, there is a more aggressive reset function for both IP and DSP settings. This resets the DSP firmware version back to a base 1.0.0.4.
  
-If the above reset fails, there is a more aggressive reset function that resets both the IP and DSP settings: +  - Turn off Spider 
-  - Turn off the Spider +  - Press and hold the **Reset** pin 
-  - Press and hold the reset key +  - While the **Reset** pin is still pressed, press the **Power** button 
-  - Then, press and hold the power key, while the reset key is still pressed +  - Release the **Reset** pin
-  - Press and hold both the buttons for about 10 seconds +
-  - The **//Play//** and **//Stop//** button LEDs will blink alternatively if the reset was successful+
  
-===== IP Setup (PC) =====+For Spider-80X/Xi units, the **Play** and **Stop** button LEDs will alternating blink if the reset was successful
  
-For Windows 10 or Windows 11, type in the Windows search bar "View Network Connections"+After this reset, the unit should be detectable on the network using EDM or Front-End IP Address Setup. The firmware will need to be updated again from EDM.
  
-{{ :edm:general:view_network_connections_search_bar.png?nolink&500 |}}+==== Dealing with multiple networks ====
  
-Right-click on the Ethernet connection to the Spider, click "Properties". Then, select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties". Then, select "Use the following IP address:" and enter in the desired static IP address values.+If your PC is connected to multiple networks (i.e., Internet, office network), it will have multiple IP addresses.
  
-{{ :edm:general:pc_ip_configuration.png?nolink&900 |}}+These multiple networks should not have overlapping IP ranges. Otherwise, our software may look on the wrong network for your Spider.
  
-The PC IP address, Spider IP address, and gateway should all share the first three numbers, while having a unique fourth number. The subnet mask should be "255.255.255.0".+In the below example, the office network already uses the 172.0.0.x subnet, so the Spiders should be configured to another subnet, such as 10.0.0.x
  
-To verify the network connection, use the PING command in the Command Prompt window on the PC. In the Windows Start Menu, select **Run**, type **ping 192.168.1.101** (or whatever the Spider IP address is), and press enter. +{{general:ip-connect:rid16.png|}}
  
-If it is correctly configured, the **ping** command will receive responses, as shown below.+**What are my other office subnets?**
  
-{{ :edm:general:cmdpromptping.png? 600 |}}+Open the **Command Prompt** by typing **cmd** in your **Windows start menu**.
  
-===== PC not Detecting Spider Devices =====+Type **''ipconfig''**
  
-If for some reason the PC does not detect the spider devices or one day the PC no longer detects spider devices despite it used to just yesterday or last week, then there are some initial checks or solutions to try below: +This will print out a list of all existing office subnets for your PC. The format should look like: 
-  * Checking the PC's IPv4 config + 
-  * If another PC can detect the spider devices +''Wireless LAN adapter Wi-Fi:''\\ ''IPv4 Address. . . . . . . . . . . : 172.0.0.100''\\ ''Subnet Mask . . . . . . . . . . . : 255.255.255.0''\\ ''Default Gateway . . . . . . . . . : 172.0.0.1'' 
-  * Changing to a different ethernet port or using a ethernet to usb adapter + 
-  * Changing ethernet cables +**Alternative subnets to consider**
-  * Changing the network switch+
  
-If all the above items failed and the PC still does not detect the spider devices, then the PC ethernet adapter needs to updated, its TCP/IP reseted and its DNS flushed.+For a private network when using the Spider, any combination of IP values between 0.0.0.0 and 255.255.255.255 can be used. Below are some popular IP schemas that are popular in the IT practice:
  
-To update the PC ethernet adapter: +**172.0.0.x subnet**
-  - Go to **Device Manager** +
-  - Drop down **Network adapters** +
-  - Find the name of the PC ethernet connection, such as Intel Ethernet Connection I219-V+
  
-{{ :general:device_manager_network_adapters.png? 400 |}}+By default, all Spider devices are sent out with static IP addresses starting at 172.0.0.100. We recommend setting your PC to an IP address like 172.0.0.50 for the quickest setup.
  
-  - Google search the name of the PC ethernet connection with driver, such as Intel Ethernet Connection I219-V driver or visit the manufacturer website and search for the PC ethernet connection model +  * **PC IP address:** 172.0.0.50 
-  - Download the latest PC ethernet connection driver +  * **Spider IP addresses:** 172.0.0.100, 172.0.0.101, … 
-  - Extract it if it is in a zip file +  * **Subnet mask:** 255.255.255.0 
-  - Go to **Device Manager** +  * **Default gateway:** (blank)
-  - Right click the PC ethernet connection +
-  - Select **Update driver** +
-  - Select **Browse my computer for drivers** +
-  - Select **Browse...** +
-  - Locate the PC ethernet connection latest driver folder +
-  - Select **Next**, wait and select **Close**+
  
-Then to reset the PC TCP/IP and flush the DNS: +**10.0.0.x subnet**
-  - Search Command Prompt and run as admin +
-  - Type in **netsh int ip reset c:\resetlog.txt** and press **Enter** +
-  - Type in **ipconfig /flushdns** and press **Enter** +
-  - Restart computer+
  
-If following the above does not work, send us an email at support@go-ci.com for further support.+If your PC is already connected to another network (e.g., office Internet) that uses the 172.0.0.x subnet, consider the 10.0.0.x network.
  
-===== Configure a Hardware System with Multiple Modules =====+  * **PC IP address:** 10.0.0.50 
 +  * **Spider IP addresses:** 10.0.0.100, 10.0.0.101, … 
 +  * **Subnet mask:** 255.255.255.0 
 +  * **Default gateway:** (blank)
  
-EDM supports hardware systems with multiple front-end modules, which can be configured under **Tools > Spider Configuration**. All modules must be on the same IP network, connected by a Spider-HUB or chassis. +**192.168.1.x subnet**
  
-===== Next: Running EDM =====+  * **PC IP address:** 192.168.1.50 
 +  * **Spider IP addresses:** 192.168.1.100, 192.168.1.101, … 
 +  * **Subnet mask:** 255.255.255.0 
 +  * **Default gateway:** (blank)
  
-[[general:tutorial|Running EDM]]