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general:ip-connect [2024/07/25 21:59] – Imported from DOCX szhuge_go-ci.comgeneral:ip-connect [2024/11/06 23:07] (current) – Imported from DOCX szhuge_go-ci.com
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-====== Quick Start – IP Connection ======+===== Connecting the Spider System to the PC =====
  
 In this section, we discuss IP connectivity between Spider and PC. In this section, we discuss IP connectivity between Spider and PC.
  
-===== Network configuration =====+When each Spider is shipped, unless the user has requested otherwise, it is set by default to a static IP address starting with **172.0.0.x**
  
-{{general:ip-connect:rid5.png|}}+The IP settings of the Spider can be changed with the **Front-End IP Address Setup Tool** that was installed with EDM. This tool is located in the EDM installation folder. It is called “Front-End IP config.exe”. 
 + 
 +==== Network configuration ==== 
 + 
 +{{general:ip-connect:rid9.png|}}
  
 The Spider modules and PC need to be on the same subnet to detect each other: The Spider modules and PC need to be on the same subnet to detect each other:
  
-  * **First three numbers of IP address must match** +  * First three numbers of IP address must match 
-  * **Fourth number must be unique** for each device.+  * Fourth number must be unique for each device.
  
 By default, the Spider modules are configured on the 172.0.0.x subnet: By default, the Spider modules are configured on the 172.0.0.x subnet:
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 ==== How to set PC IP address ==== ==== How to set PC IP address ====
  
-{{general:ip-connect:rid6.png|}}+{{general:ip-connect:rid11.png|A screenshot of a computer  Description automatically generated}}
  
   - Search for **“View Network Connections”** in the **Start menu**   - Search for **“View Network Connections”** in the **Start menu**
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 Open **Front-End IP Address Setup Tool** (use the Windows search menu). Open **Front-End IP Address Setup Tool** (use the Windows search menu).
  
-{{ general:ip-connect:rid7.png |A screenshot of a computer  Description automatically generated}}+{{general:ip-connect:rid12.png|A screenshot of a computer  Description automatically generated}}
  
-Select the module(s) and click **Set static IP address**. Fill in the IP address(es), subnet mask, and gateway as needed.+Select the module(s) and click **Set static IP address**. Fill in the IP address(es), subnet mask, and gateway as needed. The LED on the Spider will flash for a couple seconds, indicating that the new IP has been assigned.
  
-===== Troubleshooting =====+To verify the network connection, use the PING command in the Command Prompt window on the PC. In the Windows Start Menu, select **Run**, type **ping 192.168.0.182**, and press enter. 
  
-Consider the following troubleshooting steps if the Spiders cannot be detected+Replace 192.168.0.182 with the configured IP address of the device. 
  
-==== Disable other networks ====+If it is correctly configured, the **ping** command will receive responses, as shown below. 
 + 
 +{{ general:ip-connect:rid13.png |A screenshot of a computer  Description automatically generated}} 
 + 
 +==== Troubleshooting ==== 
 + 
 +If for some reason the PC does not detect the spider devices or one day the PC no longer detects spider devices despite it used to just yesterday or last week, then there are some initial checks or solutions to try below: 
 + 
 +**Disable other networks**
  
 Temporarily disable all other network adapters and only connect one Spider to the PC. Temporarily disable all other network adapters and only connect one Spider to the PC.
  
-{{ general:ip-connect:rid8.png |A computer screen shot of a computer connection  Description automatically generated}}+{{general:ip-connect:rid14.png|A computer screen shot of a computer connection  Description automatically generated}}
  
 Search for **“View Network Connections”** in the **Start menu** and then right-click on all other network adapters to disable them. Search for **“View Network Connections”** in the **Start menu** and then right-click on all other network adapters to disable them.
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 If you wish to operate with the other networks turned on, see the below section “Dealing with multiple networks”. If you wish to operate with the other networks turned on, see the below section “Dealing with multiple networks”.
  
-==== Set network priority ====+**Set network priority**
  
 If disabling other adapters is not an option, you can also raise the priority of the Spider network adapter. If disabling other adapters is not an option, you can also raise the priority of the Spider network adapter.
  
-{{ general:ip-connect:rid9.png |A screenshot of a computer  Description automatically generated}}+{{general:ip-connect:rid15.png|A screenshot of a computer  Description automatically generated}}
  
 Right-click on the Spider network adapter, go to **Properties > select “Internet Protocol Version 4 (TCP/IPv4)” > Properties > Advanced**, uncheck **Automatic metric** and set **Interface metric** to 1 (lower is higher priority) Right-click on the Spider network adapter, go to **Properties > select “Internet Protocol Version 4 (TCP/IPv4)” > Properties > Advanced**, uncheck **Automatic metric** and set **Interface metric** to 1 (lower is higher priority)
  
-==== Power adapters ====+**Power adapters**
  
-Check the power adapter of the Spiders. Devices with inadequate power can seem turned on while not functioning properly+Check the power adapter of the Spiders. Devices with inadequate power can seem turned on while not functioning properly,
  
-==== Check Ethernet ports ====+**Check Ethernet ports**
  
 Try using a different Ethernet port or a separate USB-to-Ethernet adapter. Check the Ethernet connector lights are blinking to indicate a live connection. Try using a different Ethernet port or a separate USB-to-Ethernet adapter. Check the Ethernet connector lights are blinking to indicate a live connection.
  
-==== Reset DNS cache ====+**Reset DNS cache**
  
-Reset the DNS cache (open **Command Prompt** and type in “''ipconfig /flushdns''” and press **Enter**+Reset the DNS cache (open **Command Prompt** and type in “''ipconfig /flushdns''” and press **Enter.**
  
 <code> <code>
 > ipconfig /flushdns > ipconfig /flushdns
-</code> 
- 
-<code> 
 Windows IP Configuration Windows IP Configuration
-</code> 
- 
-<code> 
 Successfully flushed the DNS Resolver Cache. Successfully flushed the DNS Resolver Cache.
 </code> </code>
  
-==== Resetting the Spider ====+**Resetting the Spider**
  
 If all else fails, individual Spider modules can be reset to: If all else fails, individual Spider modules can be reset to:
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   * **Default gateway:** 192.168.1.5   * **Default gateway:** 192.168.1.5
  
-**How to reset IP address:**+**How to reset IP address to factory default settings:**
  
   - Press and hold the **Reset** pin (you’ll need a paper clip or similar) at the back of the unit for **4-10 seconds** until the internal relays click   - Press and hold the **Reset** pin (you’ll need a paper clip or similar) at the back of the unit for **4-10 seconds** until the internal relays click
-  - Turn off the Spider and turn it back on. 
  
-**How to reset firmware and IP address:** if the above reset fails, there is a more aggressive reset function for both IP and DSP settings:+For the Spider-81, it is recommended to use the front panel LCD and menu buttons to make changes to the IP settings. 
 + 
 +**How to reset firmware and IP address:** if the above reset fails, there is a more aggressive reset function for both IP and DSP settings. This resets the DSP firmware version back to a base 1.0.0.4.
  
   - Turn off Spider   - Turn off Spider
   - Press and hold the **Reset** pin   - Press and hold the **Reset** pin
-  - Then press and hold the **Power** button, while the **Reset** pin is still pressed +  - While the **Reset** pin is still pressed, press the **Power** button 
-  - Keep holding both buttons for about 10 seconds +  - Release the **Reset** pin 
-  - The **Play** and **Stop** button LEDs will alternating blink if the reset was successful+ 
 +For Spider-80X/Xi units, the **Play** and **Stop** button LEDs will alternating blink if the reset was successful 
 + 
 +After this reset, the unit should be detectable on the network using EDM or Front-End IP Address Setup. The firmware will need to be updated again from EDM.
  
-===== Dealing with multiple networks =====+==== Dealing with multiple networks ====
  
 If your PC is connected to multiple networks (i.e., Internet, office network), it will have multiple IP addresses. If your PC is connected to multiple networks (i.e., Internet, office network), it will have multiple IP addresses.
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 In the below example, the office network already uses the 172.0.0.x subnet, so the Spiders should be configured to another subnet, such as 10.0.0.x In the below example, the office network already uses the 172.0.0.x subnet, so the Spiders should be configured to another subnet, such as 10.0.0.x
  
-{{general:ip-connect:rid10.png|A close-up of a computer  Description automatically generated}}+{{general:ip-connect:rid16.png|}}
  
-==== What are my other office subnets? ====+**What are my other office subnets?**
  
 Open the **Command Prompt** by typing **cmd** in your **Windows start menu**. Open the **Command Prompt** by typing **cmd** in your **Windows start menu**.
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 This will print out a list of all existing office subnets for your PC. The format should look like: This will print out a list of all existing office subnets for your PC. The format should look like:
  
-<code> +''Wireless LAN adapter Wi-Fi:''\\ ''IPv4 Address. . . . . . . . . . . : 172.0.0.100''\\ ''Subnet Mask . . . . . . . . . . . : 255.255.255.0''\\ ''Default Gateway . . . . . . . . . : 172.0.0.1''
-Wireless LAN adapter Wi-Fi: +
- +
-   IPv4 Address. . . . . . . . . . . : 172.0.0.100 +
-   Subnet Mask . . . . . . . . . . . : 255.255.255.0 +
-   Default Gateway . . . . . . . . . : 172.0.0.1 +
-</code>+
  
-==== Alternative subnets to consider ====+**Alternative subnets to consider**
  
 For a private network when using the Spider, any combination of IP values between 0.0.0.0 and 255.255.255.255 can be used. Below are some popular IP schemas that are popular in the IT practice: For a private network when using the Spider, any combination of IP values between 0.0.0.0 and 255.255.255.255 can be used. Below are some popular IP schemas that are popular in the IT practice: